A monthly after‑hours cleaning program for a physiotherapy clinic in Vancouver — running since April 2026, with the same dedicated cleaner, the same written checklist and before‑and‑after photos on every visit. The clinic’s name is withheld for now; every detail below is accurate.
Program start, still running on month‑to‑month terms
After‑hours visit, scheduled around patient hours
Treatment rooms plus a gym and exercise area
Dedicated cleaner on every visit — never a rotating crew
Checklist items missed since the first visit
Google review from the clinic owner, naming their cleaner
This was the clinic’s first commercial cleaning service. Until then, keeping the space clean had fallen to the clinic itself — on top of running a full patient schedule.
What decided it for the owner was not a price or a promise. It was the system: one dedicated cleaner who would learn the space, a written checklist agreed before the first visit, and before‑and‑after photos sent after every clean, so the owner could see the work without being there to check it.
A typical physiotherapy clinic is half medical office, half gym. This one has a reception and waiting area at the front, with two street‑facing windows, a glass entry door and outdoor seating; five treatment rooms; a gym and exercise area with equipment and mirrors; a washroom; and a staff kitchen and lunchroom.
Each of those areas gets dirty in a different way and needs a different list. Reception is what patients see first. The washroom is what they judge you on. The treatment rooms hold the clinicians’ own equipment and personal items, which the cleaner must work around without moving.
This is the clinic’s real monthly checklist, lightly condensed. The cleaner completes it on site — month, date and name — and the two areas marked as priorities get the most attention every visit.
Every checklist ends with a notes field for observations and follow‑ups, so anything that needs the owner’s attention is written down rather than mentioned in passing.
Want a version for your own clinic? See our physio clinic cleaning checklist.
A monthly clean only works if the owner can trust it without inspecting it. Every visit closes with three things: the checklist completed and signed off, before‑and‑after photos sent to the owner, and notes on anything worth flagging.
Since the program started in April 2026, not a single checklist item has been missed. That is not because the space is easy — it is because nothing is left to memory. The same cleaner works from the same list every month, and the photos show the result.
The first checklist was agreed at the start. Since then, the owner has asked for a few additions — the outside of the front windows, the indoor window sills and the outdoor seat cushions — and each one was written straight into the checklist rather than left as a verbal favour. That way the new tasks happen every visit, not just the first time someone remembers.
Because the clinic is on month‑to‑month terms with no lock‑in contract, changing the scope is a conversation, not a renegotiation.
— Clinic owner, five‑star Google review. Clinic name removed until the clinic approves being named.
The program above is not a special arrangement. Every physiotherapy clinic we clean gets the same three things: one dedicated cleaner, a written checklist you approve before the first visit, and photo proof after every clean — all on month‑to‑month terms.
Frequency is set to your clinic. This one runs monthly; busier clinics with more patients and heavier gym use usually need weekly or several visits a week. See physiotherapy clinic cleaning in Vancouver for how we scope it, or medical and clinic cleaning if you run another kind of practice.
What other clinic owners ask after reading this.
Once a month, after hours, scheduled entirely around patient appointments so cleaning never overlaps with treatment. Other clinics we work with run weekly or several times a week; frequency is set at the walkthrough.
The cleaner completes a written checklist on site and sends before‑and‑after photos after every visit, with notes on anything that needs attention. Since the program started in April 2026, no checklist item has been missed.
Yes. This clinic has added several items since the first visit, including the outside of the front windows and the outdoor seat cushions. Each one was written into the checklist so it happens every visit. Terms are month‑to‑month with no lock‑in.
No. The checklist for this clinic states that personal items and equipment in the treatment rooms are never moved or touched. Treatment tables are dusted and floors are cleaned around them.
Book a free walkthrough outside your patient hours. You get a written checklist for your rooms, a dedicated cleaner and a fixed monthly price — month‑to‑month, no lock‑in.
Call 604‑328‑4484
Text 604‑328‑4484
officecleaninginvancouver@gmail.com