The clinic
A physiotherapy clinic in Vancouver, active with patients through the day. Like most clinics, treatment rooms, equipment and reception need to be genuinely clean, not just tidied around — and none of it can happen while patients are being treated.
The program
The clinic runs on a monthly after-hours cleaning visit, scheduled entirely around patient hours so cleaning never overlaps with treatment. The same cleaner is assigned to the account for every visit — not a rotating crew — so the clinic deals with one person who already knows the space, not a new face explaining the layout each time.
What stayed consistent
This is the part most cleaning services don’t offer: the same person, on the same schedule, working from the same understanding of the space, every visit. That consistency is what turns a cleaning service from something a clinic has to double-check into something it can stop thinking about.
The result
The clinic left Local Cleaners a five-star Google review, naming their dedicated cleaner, Maria, directly. The relationship is ongoing — ongoing for more than five months as of this writing, on the same month-to-month terms every Local Cleaners client gets, with no lock-in contract.