Contracted janitorial programs for property managers, strata councils and facility teams across Metro Vancouver — warehouses, multi‑tenant buildings, retail, clinics and mixed‑use sites. Every site works from a scope you approve and a checklist you can audit.
$2M liability insured · Month‑to‑month terms · One point of contact, not a call centre
The two terms get used interchangeably, and that is where scope disputes start. In practice they describe different jobs, bought by different people, measured in different ways. Here is how we separate them — and you can buy either one, or both under a single program.
Covers the whole facility, not one tenancy — common areas, corridors, stairwells, loading bays, washroom blocks, lunchrooms, floors and waste streams across the site.
Covers the working space one business occupies — desks, meeting rooms, the kitchen, the washrooms attached to that suite, and the floors underneath it all.
Different buildings fail in different places. A warehouse washroom and a strata lobby need opposite things from a cleaning crew, so the scope is written per site rather than pulled off a standard list.
Production floors, loading bays, staff amenities and the washroom blocks that take the hardest use on site.
Lobbies, corridors, elevators, stairwells, parkades and amenity rooms — the shared space every resident and tenant judges the building by.
Sales floors, fitting rooms, back‑of‑house and customer washrooms, cleaned around trading hours.
Waiting rooms, treatment areas, staff rooms and washrooms, with the extra care those spaces need.
Equipment, mats, change rooms and showers — high‑touch, high‑moisture, high‑visibility.
Sanctuaries, halls and kitchens cleaned around service times and event bookings.
Showrooms, service reception, customer lounges and staff areas, kept presentable through the day.
Treatment rooms, basins and shared areas where presentation is the product.
Commercial plazas and mixed‑use sites where several kinds of space sit under one scope.
Most sites end up using more than one. Which combination makes sense depends on foot traffic, tenant expectations and what time of day the building actually gets messy — all of which we work out during the walkthrough rather than guessing at from a floor plan.
The core of most janitorial scopes. Crews work once the building empties, so the site is reset before the first tenant arrives. Best for offices, clinics, retail and anywhere cleaning would get in the way during trading hours.
Someone on site during operating hours for washroom checks, lobby resets, spills and waste rounds. Buildings with heavy public traffic cannot wait until 9pm for a washroom to be restocked — this is the fix for that.
Floor restoration, deep scrubs, high dusting, window work and post‑renovation cleans, scheduled into the annual plan instead of appearing as emergencies. Quoted separately so the recurring price stays honest.
Tenants and staff rarely notice a well‑cleaned corridor. They notice a washroom with no paper towel at 2pm on a Tuesday, and the call lands on the property manager’s phone, not the cleaner’s.
So consumables are tracked as part of the scope rather than left to whoever notices first. Stock levels get checked on every visit, and usage patterns tell us which dispensers in your building need attention more often than the schedule would suggest.
If you manage buildings for owners or a strata council, the cleaning contractor is not only a service decision — it is something you may have to justify at a council meeting or during a handover. These are the things we put in writing so you are not reconstructing them from memory.
$2M liability coverage, with a certificate issued to the building or management company before the first visit.
Every area, task and frequency listed and agreed before work starts. The document a dispute gets settled against.
Crews work from the approved scope on every visit, and what was completed is visible rather than assumed.
A named person who knows your building, not a ticket queue and not a different account manager each quarter.
If a scoped item is missed, we come back and make it right. Month‑to‑month terms, cancellable on 30 days’ notice.
Most people who call us already have a cleaner. They are not looking for a cleaning company — they are tired of managing one. The awkward part is the changeover, so here is exactly how it runs.
We look at the building while your current contractor is still working it. That is the most useful time to see a site — what is genuinely being missed shows up plainly, and the scope gets written against reality rather than against a wish list.
Your new scope is built around what is actually failing now. If the lobby is fine and the washrooms are not, the money moves to the washrooms instead of being spread evenly across a building that does not need it.
We work to your notice period. Nothing needs to be cancelled before you are comfortable, and there is no pressure to overlap two contracts or leave the building uncovered for a week.
The first couple of weeks are treated as calibration, not as business as usual. Where the written scope and the real building disagree, the checklist gets corrected while everyone is still paying attention.
What property managers, strata councils and facility teams ask us before they move a building across.
Commercial cleaning is the umbrella term for any cleaning done in a business setting. Janitorial describes the ongoing, contracted maintenance of a facility — common areas, washroom blocks, floors, waste streams and consumables, on a fixed schedule, under a written program. In short: commercial cleaning is the category, janitorial is the recurring program inside it, and office cleaning is that program applied to one business’s working space.
It depends on the size of the facility, how many washroom blocks and floors it has, the frequency, and whether you need daytime attendance on top of an after‑hours crew. A single‑tenant warehouse and a six‑storey multi‑tenant building are not comparable, so a rate quoted before anyone has seen the site is a guess. We walk the building, write the scope, and put a price against it — and you can see what each part of the program costs.
Yes. If you manage a portfolio across Metro Vancouver, we can build one program covering all of it, with a separate scope per site so each building is still treated on its own terms. That keeps the reporting consistent without pretending a strata lobby and a warehouse need the same checklist.
Yes. We carry $2 million in liability coverage and can issue a certificate to the building or the management company before the first visit. If your owners or council require documentation on file for contractors, that is the part that satisfies it.
That is the best time to call, not the worst. Walking the building while someone else is still cleaning it shows us exactly what is being missed, which makes the scope far more accurate. We work to your notice period and there is no pressure to cancel anything before you are ready.
Yes — lobbies, corridors, elevators, stairwells, parkades, amenity rooms and shared washrooms. Strata work has its own rhythm because the people judging the result live in the building, so common‑area standards get written into the scope in detail rather than left as “general tidying”.
Either of us can. Some buildings prefer we manage supply entirely so consumables are simply never a topic; others already buy through a supplier and just want stock monitored and dispensers kept full. Both work — the arrangement gets written into the scope so there is no ambiguity about whose job it is.
You contact a named person who knows your building, not a general inbox. If the item is in your approved scope and it was missed, the CleanRight™ Commitment applies — we come back and make it right. Because the scope is agreed in writing up front, the conversation is about fixing the work rather than arguing about whether it was included.
Tell us about the site and we will walk it at a time that works around your tenants. You will leave with a written scope of work and a price against it — not a brochure and a follow‑up call.
Managing several buildings? Say so in the form and we will scope them together.
Call 604‑328‑4484
Text 604‑328‑4484
officecleaninginvancouver@gmail.com